Contact SnapPick

General Enquiries & Feedback

The primary way to reach us is email. We read every message and reply as soon as we can. For faster context, please include the game (Brawl Stars or Clash Royale), the feature or page you're writing about, and — for bug reports — your device type and browser or app version.

What We Can Help With

• Bug reports. Wrong recommendation output, broken page, incorrect card or brawler data, UI issue on a specific device or browser.
• Content corrections. Factual errors in a guide, outdated meta analysis, missing brawlers or cards after a balance patch.
• Feature requests. Ideas for new tools, additional game modes, additional languages, or recommendation improvements.
• Data & methodology questions. Questions about how we compute recommendations, our data sources, or our update cadence.
• Privacy & data requests. Access, correction, or deletion requests under GDPR. Use the privacy address above and include enough information to identify the data at issue.

Response Expectations

We read every message and reply as soon as we can — usually within a few days for bugs, longer for feature requests. We are a one-person project, so response times vary with workload and game patch cycles. GDPR data requests are handled within 30 calendar days as required by law.

What We Cannot Help With

• In-game account issues, bans, purchases, or Supercell customer support matters — those must go directly to Supercell Support.
• Advertising partnership requests — we do not accept direct ad deals or sponsored placement.